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ITIL 4 Foundation Certification Exam is a globally recognized certification exam for IT professionals who want to validate their knowledge and skills in managing IT services. ITIL 4 Foundation Exam certification is designed to equip professionals with the latest IT service management framework, which is ITIL 4. It is an essential certification for IT professionals who want to advance their careers and improve their organization's IT service delivery.

ITIL 4 Foundation exam is designed to test a candidate's knowledge of the ITIL 4 service management framework. ITIL-4-Foundation Exam covers the four dimensions of service management, the ITIL service value system, and the key ITIL practices. ITIL-4-Foundation exam consists of 40 multiple-choice questions and the passing score is 65%.

ITIL 4 Foundation Exam Sample Questions (Q220-Q225):

NEW QUESTION # 220
Which action is performed by a service provider?

A. Ensuring access to agreed resources
B. Requesting required service actions
C. Authorizing budget for service consumption
D. Receiving of the agreed goods

Answer: A

NEW QUESTION # 221
A customer is a person who defines the requirements for a service and takes responsibility for the [?] of service consumption.

A. costs
B. outputs
C. outcomes
D. risks

Answer: C

NEW QUESTION # 222
Which practice performs reviews to ensure that services continue to meet the needs of the customers?

A. Service desk
B. Change enablement
C. Service level management
D. Monitoring and event management

Answer: C

Explanation:
Explanation
To set clear business-based targets for service performance, so that the delivery of a service can be properly assessed, monitored, and managed against these targets.
https://www.bmc.com/blogs/itil-management-practices/

NEW QUESTION # 223
What are the ITIL guiding principles used for?

A. To ensure that an organization's performance continually meets stakeholders' expectations
B. To help an organization make good decisions
C. To identify activities that an organization must perform in order to deliver a valuable service
D. To direct and control an organization

Answer: B

NEW QUESTION # 224
What is the purpose of the 'deployment management' practice?

A. To make new or changed services available for use
B. To move new or changed components to live environments
C. To ensure services achieve agreed and expected performance
D. To set clear business-based targets for service performance

Answer: B

NEW QUESTION # 225
......

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100% Pass 2025 ITIL-4-Foundation: ITIL 4 Foundation Exam Latest Complete Exam Dumps

Latest ITIL-4-Foundation Exam Dumps | ITIL-4-Foundation Exam Braindumps

ITIL 4 Foundation Exam Sample Questions (Q220-Q225):